There's this great novel, Einstein's Dreams, that follows Einstein as he is working on his theory of relativity. Each chapter is just a small vignette of a dream he's had, lasting maybe 5 pages or less. They describe alternate worlds in which time passes differently. For example there is a dream about a set end date to time that everyone is aware of, one where "... there is no time. Only images," and another where time moves backwards.
In the world of client services, no matter how skilled you are at the actual output of design and development, the true barometer on the success of a project is the satisfaction of the client. Client satisfaction is something that can be very hard to manage, especially with technical dev-oriented builds, but is absolutely paramount to ensure success for both the product at hand and the relationship between agency and client. Client satisfaction starts early and needs to be accounted for often, always keeping expectations in check, and communication lines open.
It was the first time the three of us ventured out together; in the physical sense, that is. We'd been a team remotely—online and in chat—for almost a handful of months already. But this was the first time we were all together in the same space representing our growing agency.
I recently returned from a two week trip across Japan with my good friend. There's no showing off here: it was an incredible opportunity and I'm endlessly thankful for being able to tag along. While we were traveling, I was dabbling in design work for my business when time (and wifi) allowed.
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