Property Diagnostic

Multifamily Property Audits

A no-fluff diagnostic of your leasing performance, website, paid media, and comp set, with a prioritized action plan to get absorption back on track.

Starting at $5K 3-week engagement
The challenge

You know something's off. You just don't know where to look.

It's no longer about spray-and-pray tactics. When absorption slows, the answer is rarely obvious. It's buried in your pipeline data, your funnel drop-off, your ILS accuracy, your comp set. Our team analyzes your entire ecosystem and delivers a detailed action plan that tells you exactly what to fix and in what order.

Find the leak, not just the symptom.

Most slow lease-ups have the same surface problem (not enough signed leases) but a dozen different root causes. We identify where in the funnel the process is failing and, more importantly, why.

An objective outside perspective.

Your leasing team is too close to the problem. We come in as an objective source with no stake in your current strategy, just the data, the context, and the recommendations you need to shift momentum.

A plan you can actually execute.

The audit doesn't end with a report. It ends with a ranked list of prioritized fixes, reviewed together on a findings call, so your team knows exactly where to turn the dial first.

What's included

Analyzing every facet of your property's performance.

01

Pipeline Analysis

Where in the funnel is leasing breaking down?

Why it matters

Tracking raw data from initial leads through tours, applications, and signed leases is the only way to find the actual bottleneck, not the assumed one. We benchmark your pipeline against high-performing lease-ups so you know exactly where you're losing prospects.

What you get

  • Pipeline breakdown: leads → tours → applications → leases
  • Performance benchmarking against comparable lease-ups
  • Identification of specific bottlenecks and drop-off points
02

Funnel Drivers

What's moving prospects through, or stopping them?

Why it matters

Top, mid, and bottom-of-funnel problems require completely different fixes. We assess each stage independently so your recommendations are targeted, not generic.

What you get

  • Top of funnel: website, ILS accuracy, marketing visibility, lead generation
  • Mid-funnel: nurture sequences, follow-up cadence, tour conversion
  • Bottom of funnel: closing rates, onsite experience, agent performance
03

Comp Analysis

How does your property stack up in real time?

Why it matters

Your performance doesn't exist in a vacuum. Understanding competitor pricing, concessions, and positioning is essential context for diagnosing your own gaps and identifying your edge.

What you get

  • Live competitor pricing, concessions, and unit mix comparison
  • Amenity and positioning benchmarking
  • Market context framing your performance against current conditions
04

Onsite Secret Shop*

What does the leasing experience actually feel like from the prospect's side?

Why it matters

Pipeline data tells you where prospects drop off. A secret shop tells you why. We send a trained evaluator through your leasing process, from first contact to tour, to assess agent performance, follow-up quality, and onsite presentation against what your marketing promises. (*Available as an add-on. Pricing upon request.)

What you get

  • Undercover prospect experience
  • Agent performance and follow-up evaluation
  • Onsite presentation and brand consistency assessment
  • Written findings included in your audit report
How it works

From kickoff to findings in three weeks.

Twice a month we deliver polished work with a short video walkthrough. You send feedback; we keep the ball moving forward.

  1. 01

    Intake & Data Access

    A short intake captures your market, unit mix, and pipeline state. You provide 3 months of availability, pricing, and lead data, plus read-only access to ads, analytics, and PMS.

  2. 02

    Audit & Analysis

    We analyze your pipeline, funnel, marketing motions, and comp set. No calls, no status updates, just focused work with equally focused findings after 3 weeks.

  3. 03

    Findings Debrief

    We deliver a 20+ page audit and walk through it together on a findings call. You leave with a clear, prioritized list of what to fix first.

Pricing

One focused engagement.

Property Audit Starting at $5,000 3-week engagement
  • Pipeline stage analysis (leads → tours → applications → leases)
  • Funnel driver review (top, mid, and bottom)
  • Comp analysis and market context
  • 20+ page PDF audit report
  • Findings debrief call
  • Prioritized marketing and leasing recommendations
Your team

Senior-led. In-house. Dedicated to your project.

You'll know your team by name, from hands-on founders to creative and marketing leaders. No offshore teams, no junior hand-offs.

Fritz Kelman
Fritz Kelman Digital Advertising Coordinator
Kendra Oliver
Kendra Oliver Brand Designer
Paola Lopez
Paola Lopez Marketing Services Director
Abigail Lindo
Abigail Lindo Marketing Specialist
Chris Arnold
Chris Arnold Co-Founder
Florencia Elias
Florencia Elias Marketing Coordinator
Ready to audit?

Let's find out what's holding you back.

Send us your property details. We'll scope the engagement and get back to you within a week.